10+YEARS OF EXCELLENCE
Sales Office
111 North Market St Ste 300, San Jose, CA 95113, USA
Toll Free : +1(888)-958-2732
Marketing & Corporate Office
Ludhiana Trade Tower, SCO-24, 4th Floor,
Feroz Gandhi Market, Punjab, India 141001
Work Inquiries
work@tekkiwebsolutions.com
+91-98150-37531 (India)

Payment Refund Policy

Once a new application regarding the design, development & optimization is accepted and approved, the Candidacy begins the date the application fee was processed. The client then has the application designing feature list & time quote from the date the application fee was processed.
We endeavor to assist small to mid-sized businesses to develop a web presence. However, we are not a credit, web design & development company. Only after taking the initial/advance payment, we start your work.

For Overseas Payment Guidelines

  • All payments must be in United States Dollars ($US).
  • Payments are accepted using Bank Transfer, Western Union, MoneyGram, Paypal, payable to Software.
  • Certifications & payment gateways.
  • Credit card payments are accepted using Visa, MasterCard, and American Express.
  • Program fees are not refundable.
  • Program fees are not transferable.
  • All fees are subject to change.

By using our web design services you agree to be bound by the terms and conditions of this document. Please note that all prices, payment policies, and terms are subject to change at any time without advance notice. The latest version of this document can always be found by contacting us & Please also note that customers are required to maintain their accounts and provide a valid up-to-date e-mail address for the delivery of invoices and other notices. We advise customers to choose a safe, reliable e-mail address that is checked regularly and has all emails from.

Refund Policy

  • Tekki Web Solutions Pvt. Ltd. has created this refund policy to describe the circumstances when Tekki Web Solutions Pvt. Ltd. will issue a refund, the process for claiming a refund against an order, and the liabilities of Tekki Web Solutions Pvt. Ltd. related to a transaction ending in a refund claim. By registering for any of Tekki Web Solutions Pvt. Ltd. services, you are stating that you have read and accepted all of the terms and conditions outlined in this refund policy.
  • The information Tekki Web Solutions Pvt. Ltd. collects is used to improve the content of our web site, used to notify consumers about updates to our web site or problems with their request.
  • If you do not want to receive an e-mail from us in the future, please let us know by sending an e-mail to us or by writing to us and telling us that you do not want to receive an e-mail from our company.

Coverage & Scope

  • This refund policy covers the treatment of refunds by Tekki Web Solutions Pvt. Ltd. and/or a website owned and operated by Tekki Web Solutions Pvt. Ltd.
  • This refund policy does not apply to the practices of companies that Tekki Web Solutions Pvt. Ltd. does not own or control, or of persons that Tekki Web Solutions Pvt. Ltd. does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Tekki Web Solutions Pvt. Ltd. website link.

Filing a complaint

  • Tekki Web Solutions Pvt. Ltd. believes that every project starts with a finished project in mind. Therefore, all possible attempts of amicably working out a mutually acceptable solution should be a priority in case of unsatisfactory service. A refund is the last resort that may be taken when things are not working out.
  • Ultimately, our goal is to reach a mutually satisfactory solution. If you are unsatisfied for any reason that has caused you to think about filing a refund claim, please a few minutes to write to us at tekkiwebsolutions.com to initiate a dialogue before requesting a refund.
  • Refund claims should only be filed if we are unable to come to a mutually satisfactory solution.

Eligibility for Refund

  • Tekki Web Solutions Pvt. Ltd. takes every project very seriously and ensures that the same is handled professionally and the client gets the result as per the terms and conditions of the proposal. However, if the client is not happy with the outcome and has gone through the dispute resolution process, we do consider refund requests as per the following schedule which lists the services and our refund policy related to each service.

Delivery Time

  • Full refund if a project has not been initiated or if the initial design style is not approved.
  • If we fail to deliver as per our delivery policy after the initial design style is approved, then we will issue a partial refund as per the proportion of the work completed.
  • If we have completed the project and uploaded it on the server, no refunds will be issued.

Logo Design/Brochure Design

  • Full refund if a project has not been initiated or if the initial design style is not approved.
  • If we fail to deliver as per our delivery policy after the initial design style is approved, then we will issue a partial refund as per the proportion of the work completed.
  • If we have completed the project and uploaded it on the server, no refunds will be issued.

Web Programming

  • Full refund if the project has not started.
  • Every web programming project has an agreement. In case there is no agreement and explicit mention of the refund policy, the following delivery policy will be applicable.
  • A partial refund will be issued as per the discretion of the service provider if the project has not been completed as per the delivery policy and agreed upon contract. This will be calculated as per the proportion of the project completed by Tekki Web Solutions Pvt. Ltd. and the proportion that is left to be completed as per the pre-defined scope of the project.

Dedicated Hiring (Offshore staffing solution)

Please note that Tekki Web Solutions Private Limited delivery commitment is subject to:

  • Full refund if the programmer/designer/content writer / SEO expert (or any other resource/staff) has not started the project.
  • The proportionate amount will be refunded if the client decides to cancel the order at any point in time.
  • No refund will be provided for the days the resource has already worked. If a client is not satisfied with the work at any point in time, he must immediately notify our Project Manager and ask for commitments towards discounts for the work loss. Any such negotiation at a later date will not be acceptable.

Applicability of the Delivery Policy

Please note that Tekki Web Solutions Private Limited’ delivery commitment is subject to:

  • Timely payments: A project is not considered to be void if the agreed-upon / listed payments are not clear.
  • Timely communication from the client: Tekki Web Solutions Pvt. Ltd. is not bound to respect the Refund Policy if the required information for successful completion of the project is not communicated to us on time. Any delay or failure of the project arising out of such situations cannot be attributed to Tekki Web Solutions Pvt. Ltd.
  • Completeness of information provided by the client: If the information provided to Tekki Web Solutions Pvt. Ltd. is incomplete and/or complete information/scope of the project is not provided at the beginning of the project, Tekki Web Solutions Pvt. Ltd. is not bound to maintain its delivery and /or refund commitments.
  • Tekki Web Solutions Pvt. Ltd. will not make any compensation for the delay of delivery under any circumstances unless there is a special agreement signed with a penalty clause for delay in delivery.

Limitation of Liability

  • Tekki Web Solutions Pvt. Ltd. liability is limited to the value of the portion of the project (as per Tekki Web Solutions Pvt. Ltd. proposal) which stands incomplete at any given point in time. At any point in time, Tekki Web Solutions Pvt. Ltd. cannot be held responsible for losses arising out of the services delivered / not delivered or the delay in the same. The liability to refund arises only once the project has been canceled by the client and such cancellation has been communicated to Tekki Web Solutions Pvt. Ltd. in writing.

Processing of Refunds

  • Refunds will be processed and mailed within 5 business days of the cancellation date and will be made using the same method of payment as the original (refund by check or refund to credit card).

Changes

  • Tekki Web Solutions Pvt. Ltd. may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of the Tekki Web Solutions Pvt. Ltd. website after any such amendments signifies your acceptance thereof.

 

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